By Guy Henderson
Whether it’s that big test at school that you can’t afford to miss, the appointment for the coolest job you ever interviewed for, the doctor’s visit that’s going to keep you healthy, or just a ride to the job that frowns on latecomers, the MTA recognizes that, to our customers, there are really only two important points on earth. At least as far as their commute is concerned.
Here and there.
To the MTA Transit Team, “here” is where you are. “There” is where you want to be. And they’re proud to be the part of a great transportation service that lets customers (like you) know whether your mode of travel is going to get you there on time.
Every morning and afternoon, MTA Transit Team Network Manager Marc Jones, as well as his traffic information broadcast team Vonnetta Brooks and Kurt Kroncke, swing into action. They broadcast to radio, television and cable stations the latest updates on issues that affect our customers and the on-time performance of MTA Local Bus, Light Rail, Metro Subway and MARC Train Service. Because their updates are – at least for the time being – audio only, they’re used to being anonymous. But no matter the form of communication, they know they’re having an impact on thousands of listeners who “just want to get where they’re going.”
In the years they’ve been broadcasting MTA updates, the Transit Team has been confronted with every manner of special event that can cause a delay in service, including movie sets, grand openings, road repairs and regular old traffic congestion. By helping to equip our customers with the information they need to work around potential delays, The Team likes to think of themselves as the folks who help thousands of kids get to school on time, parents arrive at their jobs safely, job applicants start off on a good foot and thousands more get to that “most important place on earth.”
Meet the team
The Transit Team