Wednesday, July 25, 2012

East Baltimore Midway neighborhood soon to breathe easier


Guy Henderson

When the Kirk Division bus depot and maintenance facility was built in 1947, the exhaust-belching bus you see above was state of the art. While the state of buses has improved dramatically in the ensuing 65 years, the Kirk facility has not. The noise, exhaust and visibility of the buses there may have been acceptable for another era – but no longer.

To the delight of the East Baltimore Midway neighborhood that’s home to Kirk, they’ll soon be able to breathe easier – and not a moment too soon. This past Monday, July 23rd, the project to bring Kirk into the twenty-first century was formally announced. Construction of a new, $53 million, 100,000 square foot facility is set to begin in late spring of 2013, and completed by fall 2014.



Finally, after all these years, buses will be housed indoors, exhaust and noise will be minimized, and neighbors who’ve lived next to each other for years can have a conversation over the back fence that doesn’t require them to shout.

As a public service organization, MTA is keenly aware of our responsibility to be a good neighbor, and we are grateful to the many residents in the surrounding area who helped to spur development of this new facility. We also salute the supporters of public transportation at every level of local, state and federal government who recognize the importance of public transportation for the citizens of Maryland. Thanks to all for a job well done. 




Tuesday, July 3, 2012

How MTA deals with derechos


(Courtesy of Wikipedia. Yes, it's Minnesota, but a pretty dramatic picture of a derecho in daytime.)

Guy Henderson

On Friday, June 29th at about 10 p.m., the Baltimore-Washington region was pounded with a derecho (duh-raich-oh) that left more than a million residents – a great many of whom live in northern Baltimore – without power. In the last three days, we’ve read plenty of stories about how Maryland’s citizens are coping with the heat, humidity, noisome generators and sleepless nights they’re enduring. We thought you’d like to know how MTA employees helped (and are helping, as we write this) to keep Marylanders rolling, even when confronted with downed trees, near-record breaking heat and utility poles blocking the path at every turn.

Let’s start with those who depend on MTA the most. Once it became clear that electrical power wouldn’t be returning any time soon, Mobility moved its headquarters from Patterson Avenue to our Washington Boulevard facilities. With a new temporary phone number for customers to call – 410-468-4847 – Mobility made sure that our paratransit customers remained able to “maintain their independence” before, during and after our national 4th of July celebration.



Light Rail crews went to work almost immediately after the storm, clearing the tracks of trees that downed catenary wires along much of its northern route. Bus “bridges” connected riders to the stops that were knocked out by the hurricane-like winds.

There were dozens of diversions for Local Bus riders too, whose operators reached their destinations using lots of new paths – on the seemingly few roads that weren’t blocked by downed trees and utility wires.

Commuter Bus was relatively unaffected by the storm, and except for minor glitches, so was MARC Train Service, whose patrons deserved a break after the previous week’s safety-related slowdowns necessary due to the crazy heat.     

Through it all, MTA email and text alerts kept riders regularly updated regarding delays and cancellations. And our social media team – those with electrical power, anyway – worked through the weekend to respond to customers via Facebook and Twitter.

Thanks to those of you who wrote to us with your suggestions and compliments. Dramatic events like last week’s derecho tend to bring out the best in MTA employees, and we thank those who worked extra long hours to make sure the vehicles kept rolling and our customers stayed well informed. When we can be of service to those who depend on us in a crisis, working at MTA is one of the best jobs anywhere.